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Questions about my Order

What do I do if I receive the wrong order?

If you receive a wrong item on your order, kindly send a photo of what you have received to our support team here.Our team will then follow-up in ~48 hours. Once your information has been verified from our end, we will send a replacement right away.

I've reached out and received no follow-up

We apologize for any delay in getting back to you. We do our best to reply to queries within 24-48 hours. If your query was sent over 48 hours ago, please check your spam folder in case our responses have been sent there. On rare occassions, emails d

I want to make changes to my order

Typically, once an order has been placed it is immediately sent to our shipping team for processing. Order processing usually begins less than an hour after your order has been placed. We will do our best to update your order before it is shipped. Ho